Data removal and correction

Alongside app data, AppMetis shows the developer details that the App Store and Google Play publish on public app listings. This page explains what we show, why, and how to ask us to mask or correct it. Use the form on this page, or email [email protected] with the subject line "Privacy".

What developer data we show

For each developer, we may show these details as they appear on store listings:

• developer name and legal name
• website
• email address
• phone number
• postal address
• country and city

We work out the country and city from the published address so that customers can search by location. We do not add contact details from any other source.

Where it comes from

Every detail comes from public App Store and Google Play listings. Developers give these details to the stores, which show them publicly so that people can contact the developer. We do not buy contact lists or collect contact details from private or login-protected sources. When an app is removed from a store, we keep its last known details in our archive of removed apps.

Why we show it

Our customers use developer data for business-to-business purposes, such as market research, sales prospecting and finding partners. We process it on the basis of legitimate interests, and our privacy policy explains how we balance those interests with yours. Full contact details are visible only to customers on plans that include them, and our terms of service forbid using them for spam.

Your options

Mask your contact details

We hide the contact details you choose, such as your email address, phone number and postal address, everywhere on AppMetis, including search results, developer profiles and exports. The masking stays in place when we collect your listings again.

Correct wrong details

If we show something that does not match your current store listing, or we placed you in the wrong city, tell us and we will fix it. If the listing itself is out of date, please update it in App Store Connect or Google Play Console too, so that our next collection picks up the right details.

Claim your developer profile

If you run the developer account, you can claim its profile on AppMetis. Once we have verified you, we record you as the contact for that profile, which makes later requests about it quicker to handle.

How we verify requests

To protect developers from false requests, we check that you control the developer account before we change anything. You can show this in any of these ways:

• reply to a message we send to the email address on the store listing
• show that you control the developer account in App Store Connect or Google Play Console, in a way we can check
• show that you control the website domain on the listing, for example by writing from an email address at that domain or by placing a short code we give you on the site

We use the information you send only to handle your request and to keep a record of it.

Timelines

We acknowledge every request within 3 business days and resolve it within 30 days. If we need more information to verify you, we will ask, and the 30 days start once we have it. We confirm by email when the change is live.

What we cannot remove

The app listing itself stays on AppMetis, because it mirrors what the public store shows, such as the app name, developer name, description, ratings and charts. The same applies to removed apps in our archive. In both cases we can mask your contact details.

If you publish apps under your own name as an individual and want more than your contact details hidden, tell us. We will review the request under the privacy laws that apply to you and explain our decision.

We also cannot recall exports that customers downloaded before a change. Our terms require customers to respect opt-outs and to follow privacy laws when they use the data.

It is free

There is no charge for any request on this page, and you do not need an AppMetis account to make one.

Your other rights

This page covers developer data. If you wrote a public review and want it hidden on AppMetis, email us a link to the app. For your other rights, including the right to object, to complain to a data protection authority or to approach the Data Protection Board of India after using our grievance process, see our privacy policy.